Please read these Terms carefully before using our website or services.
Zyvira
Welcome to Zyvira. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website, creating an account, or placing an order, you agree to be bound by these Terms, along with our Privacy Policy and any other policies posted on the website.
If you do not agree with these Terms, please do not use our website or services.
1. Eligibility & Account Terms
By using this website, you confirm that:
- You are at least 18 years of age, or using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate, current, and complete.
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activity that occurs under your account.
We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or misuse our services.
2. Products & Availability
We make every effort to display our products, pricing, and availability accurately. However:
- Product availability may change without notice.
- Certain items may be discontinued at any time.
- We reserve the right to limit quantities purchased per customer, household, or order.
- Colors and appearance may vary slightly depending on your screen settings and photography.
- All products are subject to availability at the time of order confirmation.
3. Product Descriptions
We aim to ensure that all product descriptions, specifications, images, and pricing are accurate. However, occasional typographical errors, inaccuracies, or omissions may occur.
We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate at any time without prior notice.
4. Pricing & Payment
All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.
By placing an order, you agree that:
- You will pay the full amount displayed at checkout, including applicable shipping charges, taxes, or fees.
- Payments are processed through secure third-party payment gateways.
- We reserve the right to change prices at any time without prior notice.
- Promotional offers or discount codes may be subject to separate terms and may be withdrawn at any time.
- For Cash on Delivery orders, additional verification may be required before dispatch.
5. Order Acceptance & Cancellation
Placing an order does not guarantee acceptance. All orders are subject to verification, availability, and approval.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product unavailability
- Pricing or listing errors
- Suspected fraud or unauthorized activity
- Incomplete or inaccurate customer information
- Bulk/reseller purchasing behavior
If payment has already been received for a cancelled order, eligible refunds will be initiated.
6. Shipping & Delivery
We aim to dispatch and deliver orders within estimated timelines. However, delivery timelines are estimates only.
- Orders are generally processed within 3–5 business days unless otherwise stated.
- Delivery timelines may vary based on location, courier operations, holidays, weather, or unforeseen delays.
- Risk of loss and title passes to you upon delivery to the shipping address provided.
- Customers are responsible for providing accurate shipping information.
- We are not liable for delays caused by third-party courier partners or circumstances beyond our control.
7. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are subject to our separate Return Policy.
In general:
- Requests must be made within the applicable return window.
- Products must be unused, unworn, and returned in original packaging where applicable.
- Certain categories may be non-returnable for hygiene, customization, clearance, or promotional reasons.
- Refund timelines depend on payment method and banking partners.
Please contact us at supportzyvira@gmail.com for assistance.
8. Prohibited Uses
You agree not to use this website or services:
- For any unlawful purpose
- To violate any applicable laws or regulations
- To infringe intellectual property rights
- To submit false, misleading, or fraudulent information
- To interfere with website security or functionality
- To transmit malware, spam, or harmful code
- To scrape, copy, reproduce, or commercially exploit content without permission
- To harass, abuse, or harm others
We reserve the right to restrict access for violations of this section.
9. Intellectual Property
All content on this website, including logos, branding, product images, graphics, text, designs, and software, is owned by or licensed to Zyvira and is protected by applicable intellectual property laws.
Unauthorized use, copying, reproduction, or distribution is prohibited.
10. Limitation of Liability
To the fullest extent permitted by law:
- Zyvira shall not be liable for indirect, incidental, punitive, or consequential damages arising from use of the website or products.
- Our total liability for any claim relating to a purchase shall not exceed the amount paid by you for the relevant order.
- We do not guarantee uninterrupted, error-free, or virus-free website operation.
- Nothing in these Terms excludes liability where such exclusion is prohibited under applicable law.
11. Indemnification
You agree to indemnify and hold harmless Zyvira, its owners, employees, affiliates, and service providers from claims, damages, losses, or expenses arising out of your breach of these Terms or misuse of the website.
12. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, India.
13. Changes to Terms
We reserve the right to update, modify, or replace these Terms at any time. Changes become effective upon posting on the website. Continued use of the website after changes constitutes acceptance of the revised Terms.
14. Contact Information
For any questions regarding these Terms of Service, please contact us:
Email: hellozyvira@gmail.com
Phone: +91 92135 57892
Address: Ahmedabad, Gujarat, India
Last Updated: April 2026
