We may accept the following payment methods:UPICredit cardsDebit cardsNet bankingWalletsCash on Delivery, where availableOther secure payment options shown at checkoutAvailable payment options may vary based on your location, order value, and checkout availability.

Yes. Payments on our website are processed through secure and trusted third-party payment gateways.Zyvira does not directly store your complete debit card, credit card, UPI PIN, banking password, or other sensitive payment credentials.For your safety, please never share your OTP, UPI PIN, card PIN, or banking password with anyone. Zyvira will never ask you for such confidential information.

Yes, orders may be cancelled before dispatch.If you wish to cancel your order, please contact us as soon as possible with your order number.Email: hello@zyvirastyle.comPhone: +91 92135 57892Once an order has been processed, packed, shipped, or handed over to the courier partner, cancellation may not be possible. In such cases, the return process may apply if the product is eligible.

Yes. Once your order is successfully placed, you will receive an order confirmation by email, SMS, or WhatsApp, where applicable.The confirmation may include your order number, order details, payment status, and shipping information.

Please contact us immediately if you entered an incorrect phone number, email address, shipping address, or order detail.Email: hello@zyvirastyle.comPhone: +91 92135 57892Changes may not be possible once the order has been processed, packed, or shipped.

Estimated delivery timelines depend on your location and selected shipping method.For domestic orders within India:Location TypeEstimated Delivery TimeMetro Cities5–7 business daysOther Cities and Towns7–9 business daysRemote Areas8–10 business daysIf Express Shipping is available at checkout, estimated delivery may be 2–3 business days.Delivery timelines are estimates only and may vary due to courier delays, public holidays, weather conditions, high order volume, or other unforeseen circumstances.

Orders are generally processed within 3–5 business days after successful payment confirmation or order verification.Orders placed on weekends or public holidays may be processed on the next working day. Cash on Delivery orders may require additional confirmation before dispatch.

Shipping charges depend on your order value, location, package weight, and selected shipping method.Indicative shipping charges may include:Shipping TypeEstimated ChargesStandard Shipping₹49 to ₹79Express Shipping₹99 to ₹149Free ShippingOn orders above ₹499Final shipping charges, if applicable, will be displayed at checkout before payment.

Once your order is shipped, tracking details will be shared through your registered email address, SMS, or WhatsApp, where available.You can use the tracking link or tracking number to monitor shipment progress directly through the courier partner’s tracking portal.

Sometimes delivery delays may happen due to courier issues, weather conditions, holidays, strikes, high order volume, remote location serviceability, or unexpected events.If your order is delayed beyond the estimated timeline, please contact us:Email: hello@zyvirastyle.comPhone: +91 92135 57892Our team will assist you with available tracking updates.

If delivery fails due to an incorrect address, unavailable recipient, unreachable phone number, refusal to accept delivery, or repeated failed attempts, the shipment may be returned to us.In such cases, re-shipping charges may apply. For Cash on Delivery orders, future COD availability may also be restricted.

We accept eligible returns within 7 days from the date of delivery, subject to our Return & Refund Policy.To be eligible for return, the product must generally be:UnusedUnwornUndamagedIn original conditionReturned with original packaging, tags, invoice, and accessories, where applicableCertain products may be non-returnable due to hygiene, customization, clearance sale, final sale, promotional reasons, or product-specific conditions.

To request a return, please contact us at:Email: hello@zyvirastyle.comPhone: +91 92135 57892Please include:Order numberFull nameRegistered mobile number or email addressReason for returnPhotos or videos, if the product is damaged, defective, tampered with, or incorrectUnboxing video, if availableOur team will review your request and guide you through the next steps.

Once the returned product is received and inspected, we will notify you regarding refund approval.If approved, refunds are generally initiated within 3–5 business days after approval.The final credit time may vary depending on your bank, UPI provider, wallet provider, card issuer, or payment gateway.

Yes, eligible items may be exchanged subject to stock availability and approval.Exchanges may be requested for:Size issues, where applicableDifferent color or design, where eligibleDamaged or defective product replacementWrong item receivedIf the requested replacement is unavailable, we may offer store credit, refund, or another suitable resolution, depending on the case.

If the return is due to Zyvira’s error, such as a wrong product, verified damaged item, or verified defect, return shipping may be covered by us or arranged through reverse pickup, where available.If the return is due to customer preference, change of mind, wrong product ordered by the customer, or personal styling preference, return shipping charges may be borne by the customer or deducted from the refund, where permitted.

Please contact us within 24 hours of delivery.Share the following details:Order numberClear photos of the outer packagingClear photos or videos of the productUnboxing video, if availableDescription of the issueAfter verification, we may offer a free replacement, refund, store credit, exchange, or another fair resolution based on the case.

No. Some items may not be eligible for return unless damaged, defective, or incorrectly delivered.Non-returnable items may include:Used, worn, washed, altered, or damaged productsCustomized or personalized productsClearance sale or final sale itemsGift cards or promotional vouchersFree gifts or complimentary productsProducts without original packaging, tags, invoice, or accessories, where requiredEarrings or personal-wear accessories restricted for hygiene reasonsProducts specifically marked non-returnable on the product pagePlease review the product page and Return & Refund Policy before placing your order.

We make every effort to display our products as accurately as possible.However, slight differences in color, shine, finish, or appearance may occur due to lighting, photography, editing, or device screen settings.

We aim to keep product images as close to the real product as possible. Minor variations may occur due to lighting, display settings, photography angles, and natural product finish.These small differences do not affect the overall quality or beauty of the jewelry.

To keep your jewelry looking beautiful for longer, we recommend:Keep jewelry away from water, perfume, sweat, lotion, and chemicals.Store pieces separately in a dry place.Wipe gently with a soft cloth after use.Avoid wearing jewelry while bathing, swimming, sleeping, or exercising.Keep jewelry in its original pouch or box when not in use.A little care helps your favorite pieces shine beautifully for longer.

Many Zyvira pieces are designed for comfortable everyday styling. However, jewelry life depends on usage, care, storage, and exposure to moisture, sweat, perfume, and chemicals.For longer shine and finish, we recommend following our jewelry care instructions.

Cash on Delivery may be available for selected locations, order values, and products.COD availability will be shown at checkout based on your pincode and serviceability.

COD may not be available due to:Your delivery pincodeCourier serviceabilityOrder valueProduct typePrevious failed COD deliveriesOperational restrictionsYou can still complete your order using prepaid payment options, if available.

Not always. Guest checkout may be available depending on our store settings.However, creating an account may help you manage your orders, save your details, and enjoy a smoother shopping experience.

You can contact Zyvira customer support through:Email: hello@zyvirastyle.comPhone: +91 92135 57892Address: Ahmedabad, Gujarat, IndiaPlease include your order number when contacting us about an existing order.

We aim to respond as soon as possible during working hours.Response time may vary depending on query volume, holidays, weekends, and issue complexity. For faster assistance, please share your order number and complete details in your first message.

Zyvira is built with a simple promise — to make stylish jewelry feel beautiful, accessible, and trustworthy.When you shop with us, you can expect:Trend-forward jewelry designsPremium and elegant brand experienceFair pricingSecure paymentsCarefully packed ordersReliable shipping supportClear policiesResponsive customer careCustomer satisfaction firstEvery piece is chosen with care, because we believe jewelry should make you feel confident, special, and beautifully yourself.

Zyvira means your own unique glow — expressed through every beautiful detail.It represents confidence, elegance, individuality, and the personal shine every woman carries within her.Zyvira is not just jewelry. It is your glow, your confidence, your smile, and your story — shining in every detail.

Still Need Help?We are here for you.If your question is not listed above, please contact us and our team will be happy to assist.ZyviraEmail: hello@zyvirastyle.comPhone: +91 92135 57892Address: Ahmedabad, Gujarat, IndiaZyvira — Made to Make You Smile.